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                    <text>A NOVEL TECHNIQUE FOR THE CONSERVATION OF 
LARGE TILED PANELS 
S. Casey and Robert Turner ACR, Eura Conservation Ltd

Introduction
This article discusses a new process for carefully removing large, heavy, decorative
tiled panels from masonry walls, a process which was adapted from one previously
developed for the removal of ‘signature panels’ from plastered walls due for
demolition. The technique was applied on an ‘industrial’ scale, over a relatively short
time frame, to 68 panels. It involved use of specialist cutting and lifting machinery,
co-ordination of a number of large team of conservators, and strict adherence to
architects’ and building contractors’ timetables.
Late in 2001, Eura Conservation was asked to look at the possibility of saving some
signature panels from the shortly-to-be-demolished Manchester Free Trade Hall
(FTH). The signatures were in pencil on rendered plaster and were signed by some of
the musicians who had appeared in the hall since its post-war rebuild in the early
1950s. A successful technique was developed and the panels are now on display in
the Radisson Edwardian Hotel, built on the site of the old FTH. In 2009 Eura was
asked if the technique could be modified for use in another project, involving the safe
removal of ceramic tile panels from a hospital. The answer was ‘probably yes’,
although some development work would be required.
The need for intervention
Two children’s wards, containing 68 Doulton tiled panels, were due to be demolished
as part of a re-development of the Royal Victoria Infirmary in Newcastle. One of the
great benefits of ceramics is that the colours often remain as fresh and vibrant as the
day they were first created and this is certainly the case with this fabulous collection.
Most of the panels depict traditional nursery rhymes and were painted by artists such
as William Rowe, JH McLennan and Margaret E Thompson. Similar panels can be
found on the walls of the Sassoon Hospital in Poona, India, as well as the Wellington
Hospital, in New Zealand, which has recently conserved 18 panels. The Newcastle
collection is significant, however, in that it comprises no less than 57 story panels,
together with 9 panels depicting rural scenes and 2 text panels showing the names of
the wards. There are a further 18 text panels in other parts of the hospital. It is
thought to be the largest such collection in the world. The collection is of further
importance in that it is a snapshot of the Edwardian age: illustrative of the role played
by rhymes and stories in childrens’ education, of attitudes towards the infirm and of
social philanthropy.

�Figure 1

One of the Doulton nursery rhyme panels before removal

The choice of conservation process
The traditional approach to the task of removing tiled panels is to cut along the line of
grout, freeing each tile from the matrix of its fellow tiles. This ensures that any
cracking will be contained and limited to an individual tile. The conservator then
prises the tile from its matrix. There are a number of difficulties and risks associated
with this process. The technique relies on a minimum gap width between each tile that
is larger than the cutting width of the blade, so that the grout might be cut without
damaging the tile glaze on each side of the kerf. The chief risk, however, is that the
conserver has to attempt by trial and error to prise or lever a very hard, brittle object
off a similarly hard underlying surface. Commonly the process brings about cracked
tiles. Furthermore, because it separates the panel into multiple pieces, there is also the
risk that parts may over time become lost or the orientation of components confused.
A different process was developed for the removal of the signature panels from FTH
which addressed the fact that as there were no joint lines to cut along, the panels had
to be removed in one piece. If a similar technique could be developed for the tiled
panels, it should result in reduced irrevocable treatment and increased efficiency. The
objective of the new technique would therefore be the removal of an entire panel in
one go, with a sufficient layer of cementitious backing retained in place to prevent
flexing and separation of individual tiles along the lines of the grout. This was to be
achieved using a combination of frontal facing &amp; support and diamond-wire cutting
through the entire backing of the mortar matrix.

2

�The new process
To achieve the cutting action a continuous loop of diamond-coated wire is mounted
on a number of pulleys, one or more being motorised. Between two of the pulleys
there is a large span of wire that performs the cutting as it comes into contact with the
target material until the cut is complete. Diamond wire is chosen as it is able to saw
through virtually any material. As the wire cuts, it is pulled through the structure like
a cheese wire. Obviously considerable care has to be taken to ensure that the wire
does not come into contact with any of the tiles to be conserved.
In Manchester, the signature panels were supported during removal by carefully prefitted mild steel frames. While this technique worked perfectly, the tiled panels in
Newcastle are significantly larger. Consequently, a series of workshop trials were
conducted on specially prepared ‘mock’ tile panels. These tests were chiefly
concerned with developing a means of adhering a rigid surface to the face of the tiles,
in such a way that the weight of the entire panel could be borne in tension by the
adhesive/consolidant. The adhesive had to be fully reversible, and to cause no
adverse reaction to the tiles. The final choice was a 20% solution of acetone and
Paraloid B72. It gave a pull-off test value in excess10 kN/m² and was wholly
reversible.

Figure 2

Conducting a lifting and adherence test

On the hospital site, each panel was surveyed and any site-specific requirements
noted. The perimeter of each panel had been bordered in recent times with a 50 mm
wide pine frame, mitred at the corners, and screwed through into the wall. These
3

�were removed to reveal very many old holes in the tiles and a general thin covering of
plaster and paint. This was removed with a proprietary dichloromethane paint
stripper.
After the surface had been checked for painted plaster repairs (often found on old
panels) the tiles were cleaned with acetone. A border was then marked around the
outermost part of the panel with a chinagraph waxed pencil. This border provided a
safe perimeter for the picture tiles. Any areas of grout that appeared to be missing
were then re-instated, to ensure a uniform matrix of tiles.
A barrier coat of 20% Paraloid B72 and acetone was then applied with a wide brush to
the entire surface of the panel. This was to serve as a removable barrier coat between
the tiles and a layer of glass-fibre woven matting bonded with 20% Paraloid B72 and
acetone. Small urethane foam pads were placed into position at regular intervals on
the surface of the rigid matting once the B72 and fibreglass matting had completely
solidified.
A 25mm marine plywood sheet, which had been pre-cut to the exact dimensions of
the tile panel, was then placed into position covering the tiled panel, with the bottom
edge of the plywood resting on two lengths of all-thread, which had been resin-fixed
into the wall. The plywood panel itself had also been pre-drilled with a regularly
spaced series of 12mm diameter holes. A series of horizontal timber battens was then
fastened to the wall, in the same manner as the all-thread. These battens held the
plywood sheeting firmly against the foam spacers. The plywood panel was then
bonded to the consolidated and protected surface using aerosol polyurethane foam,
injected through the holes in the plywood. The timber battens held the plywood panel
firmly in place while the foam expanded and cured. Once the foam had cured, the
battens were removed and a bespoke aluminium lifting-frame was screwed to the
plywood panel.
The next stage was to accurately chase four 30 mm wide slots around the entire panel,
to a depth of 45-50mm. These slots determined the final size of the tile panel.
Meanwhile, sufficient space had to be created in the ceiling above the panel to enable
aluminium ‘I’ beam to be placed into a pocket in the wall. The plywood panel over
the tiles acted as protection for the panel in this procedure.
To allow the diamond wire cutter to operate, a number of square chases, roughly
150mm x 150mm, had to be cut in the wall to accommodate the pulley mechanisms.
The machine was now carefully positioned and anchored in place, with the diamond
wire resting in the upper horizontal chase above the panel.

4

�Figure 3

A panel covered with fibreglass Paraloid, fibre-glass matting and cushion pads

5

�Figure 4

The diamond wire cutter installed. The panel has now been protected with a
plywood sheet

Figure 5

Close-up of the cutting operation

6

�Figure 6

A panel has been cut through and is being lowered

The initial cuts to seat the wire and ensure it wouldn’t jump out of the slot were
accomplished by hand. The machine then cut downwards through the mortar, at a
distance of 30mm from the front face of the tiled panel. Once the machine had cut
through around 75 percent of the panel, cutting was temporarily halted. A scaffold
tower was erected in place and the aluminium beam was placed in position above the
panel, supported by the tower and the previously excavated wall pocket. The panel
7

�was fastened by a sling attached to a 500kg swl chain hoist on the beam and to the
lifting frame on the panel. The sling was then pre-tensioned to accept the anticipated
weight of the panel. Cutting then recommenced and continued until the panel was
free from the wall.
The panel could then be lowered into a packing case and placed in safe store.

The panels after removal
The panels were removed from the hospital and transported to conservation
workshops. Each panel was unpacked and placed facedown on the bed of a masonry
plane. The cementitious matrix on the back of the tiles, which up until now bore the
marks of the cutting wire, was now abrasively planed into a completely flat and level
surface. This surface allowed the panel to be refastened to another 25mm sheet of
plywood which would act as the final display substrate without creating any undue
pressure points on the original tiles. The panel was then turned over so the “lifting
system” could be removed. This involved unscrewing the lifting frame, sawing
through the polyurethane foam with a soft saw, peeling off the Paraloid reinforced
glass fibre and removing the remains of the Paraloid. The panel was then mounted in
a stainless steel frame containing an internal green frame, designed to reflect the
original framing tiles.
Other than possibly making aesthetic repairs to 1970’s screw holes, no other
conservation treatment was necessary.

Future applications of the process
This technique was developed to suit a particular set of circumstances. It combined
efficiency of labour, relatively low cost, and speed, whilst minimising irrevocable
treatment of the objects. All consumable materials were easily sourced, inexpensive,
and presented no threats to the object. Neither were there any difficult ethical
conservation decisions to be made over the need to cut brickwork and drill chases in
the surrounding wall because the building was destined for demolition. The diamond
cutting process was lubricated with water and the cutting of chases generated some
dust. Both of these potential pollutants were satisfactorily controlled in this situation,
but might be less easy in other situations. Further, the success of the technique also
relies on the strength of the bond between the glazes and the body of the tile.
Therefore the significance of the surrounding building and the exact nature of the tiles
would have to be considered before this technique could be safely used on other
similar projects, although these issues should be relatively easily resolved.

8

�Figure 7

A panel following completion of the process

9

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                    <text>�Conflict avoidance:
Balancing the display needs with
the conservation requirements at
the Natural History Museum
Chris Collins
Arianna Bernucci
Conservation Unit
Natural History Museum

�Our Conflicts
Display
Research
Events
Estates
Finance
Specimen

�Where?
Gallery 30 contains 78
specimens which have been
mounted on the wall since the
1920’s.
This is the most comprehensive
and important collection of
Lower Jurassic fossil marine
reptiles on display in any
museum. The wall also contains
many specimens which are
actively being researched.
The collection contains many
historic, type and figured
specimens and many of the
localities from where they were
collected no longer exist.

�The project
In 2009 the Conservation Unit
started a program to resolve a
long-standing problem of
moisture migration through a
south facing wall in one of main
galleries at the Natural History
Museum.
The problem was first observed
as a serious mould growth on
the MDF surrounds to the
specimens.
Following detailed inspection of
22 specimens on the gallery wall
it was decided to remove 9
specimens from the wall for
conservation work and until the
problem could be fully resolved.

�Accessing the specimens
Our initial condition survey
was undertaken with a Cherry
Picker.
It quickly became clear that
complete inspection of the
specimens was not possible
and that we needed better
access to them.
A decision was made to put
scaffolding up across both
sets of specimens that were at
risk. This was so that the glass
could be removed from the
front of the specimens and if
necessary specimens removed
from the wall.

�Stages of Planning
•
•
•
•

•
•

•
•
•
•

Project review (Prince2)
Condition Reports
Gant chart of work required
Full costing of project (to acquire
funding from capital bids group)
– Loss of revenue (events)
Risk from not undertaking work
Site Risk Documentation
– Scaffolding
– Temporary Conservation Labs
Establish and set up temporary labs
Dates for scaffolding and work in
galleries identified and cleared
Ensure staff available to undertake work
Project work program (adapted
throughout project)

�Development of Plan
Once scaffolding inspection was
underway, we were able to
revise our project plan and
produce a realistic costing for
the project.
Including 3D imaging (to
improve research access)
Original estimates were £140K
6 month project

�Mould and insects on
specimens
Mould was observed
growing on the surrounds
to the specimens (at the
west end of the gallery).
The humidity had risen in
excess of 70%. As there
was no air exchange within
the gallery, the conditions
for mould growth had
arisen. An infestation of
Book lice and plaster
beetle was also observed
on all the specimens.

�Condition of Specimens
Conservation Unit staff surveyed 22
specimens on the wall.
Most required superficial interventive
work, remedial cleaning (mould and
dust) and surface restoration - with
scaffolding in place we could work on
them on the wall.
The largest of the specimens, however,
required a complete remount due to
instability and deterioration. The
specimen is over 4m long and weighs
1.5 tons and was (of course) at the top
of the wall.
Since the wall and the specimens were
extremely damp, it was decided to
remove the specimens from the west
end of the wall where the problems
were the most serious wall. They could
then be treated and the wall could dry
out.

�The Problem?
Blocked and overflowing
gutters were found to have
saturated the external face of
the wall. In heavy rain, the
shallow gutters overflowed
and water cascaded down the
walls. The wall is a single 20”
block through which the
water had migrated into the
back of the specimens and
then through the specimens.
Trapped behind glass at the
front of the specimens, the
humidity had risen to over
70% RH.

�A repeat problem
The problem had occurred before!
A full survey was carried out in 1989
showing that both the specimens and the
wall were effected by damp.
A conservation project involving the
removal of as many specimens as possible
from wall (67) was started.
In 1995 the lab completed the conservation
of 58 specimens across the entire gallery
wall.
External repairs were made to the wall and
restoration work undertaken on the
specimens. It was assumed that the
problem was resolved!
Cost of this project was an estimated
£200,000.

Clearly we are keen that this time
the problem is fully resolved!

�Environmental Conditions in Gallery and behind specimens
Environmental monitoring
in the gallery indicated
that the relative humidity
between the glass and the
specimens was
consistently in excess of
70%.
The external gallery space
was consistently at a
lower relative humidity.
Because the specimens
were tightly sealed to the
rear wall, the lack of any
air exchange between the
back of the specimen and
the wall had led to
moisture build up in the
specimens.

�Protection Prior to removal
Prior to removal from the
wall the specimens were all
protected with Plastazote™
foam.
Because the face of the large
specimen was very fragile
due to the level of
deterioration, it was also
faced with Japanese tissue
and Paraloid™ B72, and then
covered with a Wacker™
silicon rubber.

�Moving the Specimens
The mounted vertebrates are
chunks of limestone or shale,
mounted in a block of Plaster of
Paris, supported in a wooden
frame. As such they behave
structurally in the same way as
large paintings - but fail
brittley.
The large specimens flex
longitudinally and laterally
leading to cracking at right
angles to each of the wooden
frames. Differential movement
in parallel sides of the frame
leads to shear cracking in the
plaster support to the
specimens.

�Moving the Specimens
The museum employed the same
external contractors who put the
specimens into their current
position to remove them from the
wall.
Once protected (with Plastazote™
facing) specimens were removed
from the wall and attached to a
sling and hoist system. They were
then lowered directly into plastic
bags (into which they were sealed)
and then moved to the temporary
quarantine and conservation lab.

�Moving the specimens

�Movement of specimen onto work platform

�Working on the specimens
The conservation lab was not big
enough to hold and work on the
specimens due to their size and
the need to quarantine them
during the pest treatment.
Space had to be negotiated with
front of house and empty galleries
were turned into temporary labs
for the conservation work to take
place. In the end 3 different display
galleries were used as temporary
labs as we moved specimens to fit
in with the gallery exhibition
programs. With each move, we
worked alongside the move team.

�Solving the Pest Problem
The specimens were treated using
anoxic environments to remove the
pest problem. All specimens removed
from the wall were sealed into barrier
film bags (Escal and Marvelseal).
These were purged with dry nitrogen
until the oxygen levels dropped to
below 0.3%. They were then held at
this oxygen level for 30 days.
Following treatment no pests were
observed.
Because the specimens were damp
they were used to buffer the relative
humidity inside the enclosures for the
period of treatment.
Both during and after treatment, a
trapping program was instigated
around them to ensure that there was
no insect activity.

�Conservation and
Processing Work
Once the pest treatment was
completed, remedial work
and cleaning was undertaken
on the surface of 8 of the
specimens. The largest
specimen required
remounting. A support
structure was built to protect
the front of the specimen
using Jesmonite™. It was then
turned over so that the back
of the specimen could be
checked and stabilized. Again
the move team was brought
in to rotate the specimen
onto its back.

�Restoration of 40140
On inspection it was found
that the back of the specimen
was highly unstable. It was
decided to remove the entire
support for the specimen and
rebuild it using more stable
and rigid materials. The back
was also to be built to resist
moisture penetration.

�Structure of Mount
Top

Surface covered by hardboard facia.
Finished up to specimen with Epopast

1” x 1” batons

Void

Void

Void

Void

plaster cast
mounted on
top of cellite
panel and
Facia

Cellite
Panel

Specimen
mounted
through
cellite
panel
Securing
bolt, all
layers
adhered
with
eopxy
resin

Hardboar
d Facia

Cellite Panel with Facia

X

Y

Separator layer - paraloid B72/Glass
ﬁbre cloth

Tuesday, 2 March 2010

Epopast moulded around
base of object

Cellite Panel

�Structure of mount
Underside
Surface coated with metallic paint
ﬁnish and then ﬁnished with
appropriate water based paint Seals
ﬁnished with epoxy

1” x 1” battons

Epopast support for
base of specimen
cutting through
Cellite Panel

Tuesday, 2 March 2010

Cellite Panel
tensioning strip laid
on top of Eopoast
and lower Cellite
Panel Layer

�Restoration of 40140
Following cleaning and removal
of the original mount, the
specimen was protected using
an inert Kevlar mesh which was
bonded to the specimen with
Paraloid™ B72. This acted as a
separator.
An Epopast™ support backing
was then moulded across the
back of the specimen to provide
a rigid support to the specimen.
Cellite™ Panel (honey-combed
aluminium board) was cut and
then adhered and bolted across
the back of the Epopast™
support.

�Turning specimen over

�Restoration of 40140
The specimen was then
turned over. The front of
the specimen was
consolidated and restored
(Paraloid B72 and glass
microballoons gap-fill).
A medite ecologique facia
was then attached to the
face of the surround. The
gaps around the specimen
were then filled with a
reversible fill (Paraloid B72
and glass microballoons) .

�Current Position
Analysis of the environmental conditions on
either side of the wall have shown that the
exterior temperature of the wall is very close to
dew-point. This means that the wall is
consistently close to saturation. High Moisture
levels and further salt efflorescence on the wall
indicate that the continuing problems are not
just linked to blocked gutters.
Several specimens have been put back on the
wall with RH and T transmitters fitted both
behind them, between the wall and the back of
the specimen and at the front of the specimen
behind the glass. An airspace has been put
behind the specimens to attempt to generate a
natural air flow across the back of the
specimens.
The aim of this is to try and move saturated air
from the back of the specimens to try and
equilibrate the space with the (drier) main
gallery space.

�Moving specimens back onto wall
For a trial period (to
December 2010),
five specimens were
moved back onto the
wall. A short stepped
scaffold was put in
place and specimens
were manually lifted
up the steps and
into position

�Conflicts
Surprisingly not the finance, removal, movement or installation of the
specimens, BUT
• Coordination of project across museum
• Involving; Front of House (PEG), Estates, Collections Management
and external researchers
• Events department
• Length of Project (as we learned more)
• Allocation of staff time!

�Conflicts
• Resolution of the overall problem (Still on-going).
Generating Air flow across the wall
• Assessing the risk of damage on a 10 year cycle vs complete
resolution of project (cost/benefit)
• Negotiation for a space large enough for conservation staff
to quarantine specimens and then work on them
• Adapting techniques because of the lack of lab facilities
• Engaging our estates department to resolve the problem
quickly
• Engaging non-conservation staff in the project

�Acknowledgements
• Claire Kelly
• Lorraine Cornish
• Lu Allington-Jones
• Nick Sainton-Clark
• Efstratia Verveniotou
• Colin Farmiloe
• Simon Tilleard
• Jonathan Krieger
• Amber Composites Ltd.

���</text>
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